• Enter the numbers “911” in the “To” or “Recipient” field;
• The first text to 9-1-1 should be short, include the location of the emergency, and ask for police, fire or ambulance.
• Push the “Send” button.
• Answer questions and follow instructions from the 9-1-1 call taker.
• Text in simple words – no abbreviations or slang.
• Keep text messages short.

• A 9-1-1 call center should respond to the text.
• If Text-to-9-1-1 is not available, you should receive a message from the wireless carrier stating that Text-to-9-1-1 is not available and that you must place a voice or relay call to 9-1-1.

• Standard text messaging rates apply.

• Yes
• The preferred language for texting to 9-1-1 is English.

• Text-to-9-1-1 is the ability to send a text message to 9-1-1 from your mobile phone or handheld device.

• Text-to-9-1-1 is not available everywhere and is not always available when roaming.
• You must subscribe to your wireless carrier’s text or data plan in order to make or receive text messages.
• If Text-to-9-1-1 is not available in your area, or is temporarily unavailable, you should receive a message indicating that Text-to-9-1-1 is not available and to contact 9-1-1 by other means.

• Text-to-9-1-1 is intended primarily for use in three emergency scenarios:
• For an individual who is deaf, hard-of-hearing, or has a speech disability.
• For someone who is in a situation where it is not safe to place a voice call to 9-1-1.
• A medical emergency that renders the person incapable of speech.

ONLY text 9-1-1 in an emergency. Prank-texters can be identified and possibly prosecuted according to local laws/regulations.

• As with all text messages, Texts-to-9-1-1 may take longer to receive and respond to than a voice call, does not provide the location of the texter and could be received out of order, or may not be received at all.
• Voice calls are real-time communication and Text-to-9-1-1 is not.
• If you include anyone else on your Text-to-9-1-1 it may not be received by 9-1-1.