Jefferson County Alabama Consolidated 9-1-1Center

“Excellence in Emergency Communications through Dedication and Pride”

Welcome to the Jefferson County, Alabama 9-1-1 website. We are dedicated to providing you with the professional and efficient service that you deserve.

We are the largest fully consolidated 9-1-1/Dispatch Center in Alabama.  We provide 9-1-1 call processing and dispatch services for the Jefferson County Sheriff’s Office, 19 cities and towns, and 29 fire departments. Full consolidation provides many advantages over individual operations including elimination of duplicate services, improved operational efficiency, better interagency information sharing, and overall cost savings.

We are continually evaluating our operations and looking for ways to improve our service delivery. 

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As many agencies are making changes to adapt in order to stay compliant with guidelines set by many governing bodies, our Board Meetings are being conducted using Zoom web meeting and we have added the minutes to these meetings in a PDF format here. To access please move your mouse over Board of Commissioners at the top of the page menus then click on Board Meeting Minutes.



The next regular meeting of the Jefferson County 9-1-1 Board

will be 

July 10, 2024 at 1:00 PM 

Jefferson County Satellite

2659 Center Point PKWY Birmingham, AL 35215

 For further information contact Director Donnie P. West at

     205-783-1911 or

Mission Statement:  As guardians of the public trust, our mission is to provide an effective, professional public safety communications service to those we serve in Jefferson County . This will be accomplished through dedicated employees, leading technology, continued education and training.